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Money Back Guarantee

NOT SATISFIED WITH OUR PRODUCTS

If you are not satisfied with our product for whatsoever reasons, you can return it within 10 days from the date of receipt of the product. Fill in the Money Back Guarantee form which is included inside each of our product and then return the product with the form to our address as listed in Contact Us. When returning in this manner, you have to pay your own shipping charges.

DAMAGED PRODUCTS

Any products that show signs of damaged at the time of delivery, please notify us through telephone (03-8052 2977) or WhatsApp 012-237 9174 (within 48 hours from the date of receipt of the product. Then simply return the damaged product to our address as listed in Contact Us (we will pay you the shipping charges upon receipt of the product). Product must be in their original packaging in shrink wrap, unopened and unused. In replacement of the damaged product, we will post out another un-damaged product to you.

ORDER DISCREPANCIES

In the event of order discrepancies, you may return the wrong product within 10 days from the date of receipt. Product must be in their original packaging in shrink, unopened and unused. We will pay for the shipping charges when returning in this manner.

REFUNDS

Refunds will be processed (once all Terms & Conditions of Return are complied) and mailed to your delivery address (unless otherwise stated) within 14 days from the date of receipt of your returned product.

We have always aim to make QUALITY product at an AFFORDABLE price to consumers. The materials used in making the products are always higher end. The design that we have employed are current and modern. NOT SATISFIED IN ANYWAY? No questions asked, just return to us by filling up a Money Back Guarantee form inside each product. ×
We OWN all our brands. These brands have been created a long time ago by the founders of the company. Today, these brands are a HOUSEHOLD NAME in Malaysia. Efforts are currently put in to make these brands more INNOVATIVE and FUN. Many more new brands are being created and considered to meet the needs of today’s society. ×
We make GAMES FOR THE WHOLE FAMILY, as our tagline suggest. You can shop for games on our website easily as they are neatly organised by game type, age group, brand name and learning skill. PARENTS can use the learning skill category to shop as it is sorted by COGNITIVE (reasoning, judgment), SOCIAL & EMOTIONAL (human interaction), MOTOR (fine hand functions) and SPEECH & LANGUAGE (making sentences and words). ×
We BEAR ALL charges to courier your online purchased product to you. You only pay the price as displayed on each product, no more. Shop CONVENIENTLY and at any time of the day. It is only here at our e-shop that you can find the FULL range of SPM products. Occasionally we throw in some big DISCOUNT so that you are happier when you shop with us. ×
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